I ordered one of Uplift Desk's chairs from their w...

I ordered one of Uplift Desk's chairs from their website while their store was closed due to COVID. It was a nice chair but after a week I decided it wan't a good fit for me and requested a return. True to their policy, they agreed without issue and sent a return label. Dismantling the base without damaging it proved difficult and when I emailed them about what I had tried so far they were very understanding. Instead of copy-pasting a set of instructions that covered steps I had already taken they provided an agreeable solution and completed my return. While the product I ordered wasn't for me, working with Uplift Desk was a positive experience. One that I will not quickly forget. Give them a shot if you like what you see. Thank you Ray and Tim!