I visited Sons Honda last week as I was set on pur...

I visited Sons Honda last week as I was set on purchasing a new car. My sales representative was Joe, who was kind and courteous and seemed fairly knowledgeable on the cars I was inquiring about. However, when it came to the purchase as a previous review had mentioned they started playing the "car sales" game. Out of all the dealerships I visited, Sons was the only one that would not give me their quotes in writing which I thought was odd and sneaky but was still willing to purchase a car with them.

Then one of the sales managers came out (don't remember his name but was a big guy wearing a black suit). From the start he was unfriendly and terse then snatched their paper quote from the desk and told me to go elsewhere just because I was explaining much lower offers from other dealers (which they provided in writing). This was the moment I knew that no matter what this dealership offered me in the end, I would NOT be buying a car from Sons nor would I recommend anyone to drive out there to purchase a Honda.

I would gladly pay more for a car to be treated like a decent customer but thankfully I didn't have to. That same day I got a much better deal from a different dealership along with amazing customer service and no unnecessary games. I understand Sons Honda is a smaller dealership that may be in an unfavorable location but that is why I drove out there. I was under the impression I would be treated well along with get a great deal. Buying a car is a major decision for most and the dealership should value their customers and how they are treated. Sons Honda failed to do this and lost a customer that day.