My 15 year old son ordered new mobile phone on box...

My 15 year old son ordered new mobile phone on boxing day was advised delivery within 14 days, didn't receive the phone,. On 13th January he asked for order to be cancelled and his money to be refunded, was again advised 14 days, didn't receive anything. He asked when he could expect it and they are now saying it will be March. I unfortunately didn't check the reviews of this company as they were recommended by a friend. If I had of read the reviews, I would have never even looked at the site. I am now sending all these reviews and trustpilot reviews to BBC watchdog and Martin Lewis Moneysaving expert, hopefully they will expose this scam company.