The word "management" can be removed from the comp...

The word "management" can be removed from the company title. A recent experience with Property staff at Centauras place was nothing short of a nightmare. Having struggled to set up a viewing for a 2 bedroom apartment (They only show Monday - Friday 9am to 5pm so hopefully you're not employed if you'd like a viewing) we were told that the 2 bedroom has a family of 4 interested so you should consider the 1 bedroom instead. Although a little bit odd, we obliged to view and found the size and price was more than suitable so we requested to apply. Let the fun begin. With very few words we were handed to large application forms and told to return as soon as possible so we could get the place. Excitedly, we said we would return them via email before end of day. The form required everything from bank account numbers to bra size and with the prefilled year starting "19.." (Minimum 17 years old) it seemed very unusual but with our heart set on getting the place we were happy to complete it. Upon submitting we expected a quick response as we had already forgone our first choice of the 2 bedroom, but days began to pass without any word. After 2 days I reached out to the Building Manager to ask if there was anything else he needed and he explained that they needed more time as he now had 5 applications to go through.... This seemed odd as everywhere else I have ever rented runs on a first come first served basis but clearly there was more up for review here. As we were pretty set on getting the place I asked if I could pay a few months rent in advance to tip the scales (Thats right, I play dirty) but he explained that he doesnt make the decision and that the property company in charge does but that I will have the decision the following morning. Fair enough. 1 Morning turns to 2 and still no word. By this point im getting anxious as move out date is nearing and we've slowed our apartment searches as we thought we were done... At this time I decide to reach out to the company themselves (The decision maker so im told) and find out whats happening. The following is the catalyst to this report..... Having spoken to the person responsible for new rentals she calmly explains that they have nothing to do with the approval beyond just a credit check and that it's all up to the building manager.... Outside voice "Thanks for your time" Inside voice "Incompetent, lying guttersnipe". At this point I have decided that if just renting is this much of a disaster, living under this muppets rule is not an option. Fast forward 3 hours and property company has clearly contacted the Building managers to ask whats going on. I get a phone call from the Wife explaining that I should never call the head office and she deals with all applications (Didnt even know he had a wife). She explains that we have not been approved because upon calling my workplace for reference she didnt know which department to press on our automated machine (Yet she never called to ask). I said, no problem, heres my bosses number and call him whenever. I text my boss and tell him to expect a call. 5 minutes later, boss calls me to say "So sorry, didnt see your text before I recieved the call but the person I spoke to asked if a person Ive never heard of worked for me so i said no". Turns out she asked for me by my middle name instead of my first (Le sigh). As I am typing this essay I have just received a message to tell me she is "55% sure ill get the place and that ill know soon". We have immediately continued the search and hope that whichever poor soul gets the place survives the year