The Park at Crystal Falls in Leander, TX. is a new...

The Park at Crystal Falls in Leander, TX. is a new property they took over that is so mismanaged and has no interest in anything other than getting you to sign the dotted line. Once you do that, you're on your own.

Here is my review of the property...

You will pay the same price for trash as comparable complexes with valet trash service ($15+/mo), but instead you get to take your trash down to the overflowing dumpsters yourself. Don't let them fool you into believing that is because of one of the two maintenance guys quit, most of the furniture has been there for SEVERAL months. Yes your read that right, there were only 2 maintenance guys for this entire complex and now they are down to 1.

Ask to see the actual location they are wanting you to lease.
-Check that the apartment is actually livable BEFORE you sign the lease! (you'll be shocked at what you find when you go in vs. the model unit)
-Look at the amount of trash on the ground in and around the building.
-Walk around the building and see how much dog poop you step in.
-If you have a dog and are considering Phase 2, ask them to show you where the bags are (hint: there are none here in phase 2)
-Check the dumpster area closest to you, if its not currently overflowing, pay attention to the furniture that will still be there next time you visit.

You will also probably see the same generic reply to this review as are on others below, asking everyone to contact them. They do NOTHING about it other than blame someone else. The "manager" wont have time to talk to you. Instead she lets her leasing agents (the leasing agents are amazing BTW! They are the ONLY reason that there are any positive reviews of the property) take the ear full, knowing that there is nothing that they can do about it. If they actually did something about resident concerns, people would not be getting on here to complain in hopes of getting management to resolve any of the numerous issues.

Hopefully as the new management company you will see these issues and get them corrected. If you do that, people might actually be willing to re-sign their leases. Its a beautiful property and has a lot of potential if it was just run differently.