Anna P

Review of Business Solutions Alliance

I am a trilingual freelance translator and I ve be...

I am a trilingual freelance translator and I ve been working with ABS since 2015, I have to say that I'm really satisfied and grateful for the opportunity they gave me to work within their team. During the first year, I did not receive much work, but the relation between us remains regular: Slowly, our relationship evolves from a 1-page project per month to 1-page project per week, and eventually to where we are right now, where I daily check my mailbox for small or huge projects to come from them. It means that I ve been tested during a very long time to know what my results were, what I could handle or not, and the link of confidence has naturally grown between us.
The relationship with the project managing team is very discreet but they always treat with a lot of care whatever I say, ask or request. They always answer within the next hours, whether it s early in the morning or late at night, and they always answer in a very respectful and gentle way. Rarely, when an issue has arisen, requesting more information, the managers, heads of the department have always been fast to contact me, with great care. I m just one among many other translators, but I feel well considered by any person of the managing team at whatever level of responsibility they are.
Concerning payment, it s incredibly perfect, I receive a payment every Friday for the total of translations I ve submitted the week before. We used to receive payment for the week projects at the end of the same week in the past. At that time, I could send a translation the evening before, it was included in the payment of the day after! One day, we ve been informed that they needed to delegate the accounting to a provider, since then, we have this 1-week delay, it s understandable knowing that the company is growing, but we can rely on the Friday payment beyond doubt. As a freelance, I really appreciate this professionalism, not all our clients show so much respect.
You can imagine that I do my best to fulfill their requests. Yet I have been late sometimes at the delivery, they ve always remained very polite and gentle, comprehensive. I guess they know that, as a freelancer, I take great care with all my works in terms of contents as well as layout, so it can happen to anyone. I've learnt quite a lot while working with this company. Professionalism, trust and respect are the foundation of our relationship with gentleness being the icing on the cake. Thank you ABS, I hope our professional relationship will last for many years to come.