Joseph Johnson

Review of Citibank South Dakota

Worst customer service of any credit card. Their ...

Worst customer service of any credit card. Their customer service bot is horrible, making it very difficult to actually talk to a person. When you do get through to an actual person after many minutes of pushing 1, 2, 0, etc, the people you speak to can provide no help. I am closing all my citi accounts and I have opened a case with the better business bureau.