We will not be going back to the Great Wolf Lodge....

We will not be going back to the Great Wolf Lodge. Our experience was terrible! We arrived at 2:30pm to try an early check in but was informed our room wasn't ready and wouldn't be until 4pm. I left my phone # and name was told I would get a text when my room was ready. We were able to enjoy the waterpark while we waited. At 5pm, I got tired of waiting and went to the front desk where I was informed that the room was still not ready and they didn't know when it would be ready. Finally, at 7pm, our room was ready. The room looked nice and the kids thought the Wolf Den bunk beds were awesome. That evening we tried to shower, but all the drains were clogged. I called the front desk and housekeeping 3 times each and let the phone ring until all of the calls ended as a busy tone. I felt bad having the kids shower in a tub and stand on all of the chlorine they were washing off. Then, outlets in the room weren't working. The coffee maker wasn't plugged, so I moved the large stand to plug it in only to find out my hard work was for nothing. Luckily, we only stayed for one night, and it will be our last night.