Scott Soltis

Review of Aulani, A Disney Resort and Sp...

Don't waste your money! This resort is over-rated...

Don't waste your money! This resort is over-rated, over-priced, and typical to what you would find with Disney. They are all about volume and have no personal touch or care whatsoever. We spent $800 per night and there was NOTHING out of the ordinary we received for that price. There are basically only two restaraunts at the resort and they book up fast. They don't tell you at check in to book your reservations for every meal Even for breakfast, we couldn't get in without a wait. Everything is extra and everything is a long wait. The Buffet is horrible. For $50 per person you get very slow service, the food quality is typical mass dining type and the selections are very limited. The only good thing at the Aulani is the spa. They have a very nice hydrotherapy area. Housekeeping staff is very nice and friendly as well. Management didn't seem the least bit interested to listen to our concerns. After a day at the water park there was nothing to do at night. Oahu has many other resorts with a lot more options of things to do for less cost and better food and service. I was very disappointed with this resort and will not be coming back, and do not recommend to anyone.