Terri Jackson

Review of Hotel NH Schiphol Airport

Stayed here for 5 days as a break away with friend...

Stayed here for 5 days as a break away with friends. Situated close to the airport with a free shuttle which is 24hrs a day 7 days a week. added bonus, however sometimes when service is busy daytimes....you have to pre-boooked it, to travel to the airport but there was always space they had various bus/mini buses different sizes and even added extra buses at peak times if needed. We arrived, check-in was good and speedy I pre request a ground floor room and this was met. We stayed in 1218 lovely spacious room newly refurbished room. Adequate storage and space and big full length mirror in bedroom. Mini bar wasn't used but we emptied the mini bar to make space for our own drinks and food bought in supermarket at airport this was ok to do, however room service must of assumed we used some as they added more we just told reception on check out day and they trusted our word in this. Bathroom was bright and spacious I loved the wall piece in shower, quick hint though don't turn the shower knob to the right it's the rainfall shower you will get wet instantly. There is two types of shower showerfall and normal. Pressure and temperature was ok. Air conditioning worked but was quite confusing to work, first night we called reception as it was cold in the room we was given extra quilts and Mohammed the night security/ receptionist was very helpful. Even got me fresh milk and extra English breakfast tea bags rather than the powdered milk provide in tea tray. Didn't know how to use the coffee machine so this wasn't used, not that I was bothered being a tea drinker myself. While away it was my birthday and on check-in a sweet guy blonde hair sleek back (can not quote his name) gave me breakfast complimentary for my birthday day. The breakfast was ok but was luke warm I did go quite late in the morning and I personally didn't enjoy it on this occasion however plenty selection cold and hot, cereals and juices.....this is usually an extra 15euros. Beds were comfortable and freshly made daily. room attendants were nice and worked most of the day so even if u left midday or early afternoon your room would still be cleaned. I requested extra big towel for my hair and was given this no problem. The staff are very polite and spoke fluently in English and was very attentive and helpful. Now as the trip was to explore Amsterdam I can say commute to Amsterdam was quite straight forward. Shuttle to airport, we purchase a travel card 26 euro for 3 days and travelled by train, less than 15 mins to Amsterdam central. All in all a 30min journey from start to finish. (And it doesn't seem to phase you or seem long quite easy to navigate). The hotel provide free WiFi and good connection and service was given at all times. I don't have anything bad to say I quite enjoyed my stay and I would visit again. I would also note that on last morning I accidently broke the side lamp off the wall the side of the bed informed reception as it come off the wall or seemed no bother for them there handyman would gave a look at it. I did state that the screws holding it on was small and maybe to prevent it happening again would to insert bigger screws. As I literally didn't expect it to come off, thankfully the reception staff was very understanding.

The hotel also provide room service and bars restaurants. However, this was not used by us personally. Situated across the road is a 24hr MCDONALD'S, We went here a few occasions just for convenience really.