I had an appointment made to visit the agency to a...

I had an appointment made to visit the agency to adopt a small animal. Upon arrival a woman came out and told us she was sorry but someone had just adopted them and it's first come first serve. My daughter was crushed and I wasted half my day to make that appointment just to be told someone else beat us to them and it's first come first serve. Had I known that I would have made the appointment for first thing in the morning so this did not happen. Im very dissatisfied with the way I was treated and I don't see a point in making an appointment when it's first come first serve. Had I known it was first come first serve I would have been there this morning instead of the time they gave me to show up. I'm extremely disappointed and didn't think adoption agencies operated like this and I will definitely not be setting up anymore appointments to bring my daughter to so she can leave in tears again. Thanks for wasting my time and ruining my daughter's day lollypop farm.

so in order to adopt an animal we have to make an appointment and then hope the animal that we wish to adopt is still there? I guess it would have been different if you guys hadn't called me 3 times and emailed me twice thorughout the day to make sure I was going to keep my appointment and then when I show up tell me the animals I made the appointment to see where not even there. I guess I felt like I was on the bad end of a prank, you guys even called me on my way there to see if I was coming LoL oh well at least now I know how you guys oprerate.