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Deb Inman

4 years ago

We hadn't even gotten there and I called ahead for...

We hadn't even gotten there and I called ahead for special dinner request for a birthday and I had to call fives times then got put on hold indefinitely! Not a good first impression! After I called back, a lady I couldn't understand very well said the concierge was on the phone and I needed to call back again!! One thing I would just say is there should be anti slip strips in tubs and safety bars. Absolutely nothing to hold on to. Kinda dangerous for older folks. Plan on walking a lot for EVERYTHING! Nothing is close to the rooms. You should state that the adult pool is for spa packages only. The kids pool was so crowded you couldn't get in. On a good note, the beds are dreamy! The staff are all very nice!!!

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