I came in for a long standing issue for my mother'...

I came in for a long standing issue for my mother's 2012 Accord she purchased at Tysons Corner Mercedes in 2016. They were extremely unhelpful in addressing the issue. While coming in for service for my own Honda, I explained to Mr. Moe Azim the issue my mother was having and he offered to help. The vehicle was repaired on 1/4/19 and even though the wait time was six hours, I didn't mind at all. From now on I will only bring my car to Moe Azim and Tysons Corner Honda.

Moe Azim is extremely helpful every time I come in for service. He is a man of great integrity who should be given a higher position and salary within Sonic Automotive. Also, Ms. Lucarelli was really sweet, friendly, and a huge help. Give her a raise too!