Joel Schnur

Review of Passport BMW

I was introduced to Passport via the Consumer Repo...

I was introduced to Passport via the Consumer Reports buying service. Passport called and throughout the process was extremely courteous and patient. Since I live in Virginia , I was dubious about buying from a place 22 miles away despite the lower price being offered. They explained their VIP service in which they come to pick up my car and then leave a loaner for scheduled service and repairs. None of the dealers I talked to in VA would even guarantee me a loaner.

The delivery of the car was seamless and the car is great so far.

After one year the one year service went very well indeed. The VIP service provided for my car to be picker up and an loaner given to me. All went well and my car was returned looking very very nice the same day