I used to stay in this hotel since it was launched...

I used to stay in this hotel since it was launched.I must say my last two visits 3yrs back n now, this year is a total disappointment. The management shud do something abt the maintainence. Toilet is so filthy,filled with hair, toilet counter top is unscrub, kettle is not working, pillow is filthy...lamp shade is so dirty etc...
Definitely not staying here again. Its artificially nice fm outside but poorly maintained inside.