Recently stayed here on 3/26/2021. Room amenities,...

Recently stayed here on 3/26/2021. Room amenities, food, and activities with CXO were fun and made the trip for us. Unfortunately, the rooms were not super clean and had bugs throughout. We made it the first night because the bed was clean, but the second night we could not mentally allow ourselves to sleep there, so we left early. I think this place could be amazing if it was cleaned up. This definitely seems to be an issue looking at some of the other reviews as well. My girlfriend and I have went to the Pocono Palace location before and it was extremely clean. I was assuming and hoping this location would be the same. I spoke with Camber the front desk manager and she was very kind. I felt my concerns were heard, and I was adequately compensated for the issues we experienced.

All in all, considering the amenities, food, activities, and professionalism all of which were great, I will leave this at a 2 star even though the room cleanliness is one of the most important things. If management reads this and would like to speak with me personally I would gladly be willing to share my opinion. My info should be on record, I stayed in room 513, Diana's oasis on 3/26/2021. Please reach out if you would like.