First, TLC called (and I received and email) telli...

First, TLC called (and I received and email) telling me they were on their way. They were right on time for the assigned appointment. Santiago was excellent and had a very upbeat attitude for an early am appointment. After fixing my simple plumbing issue, he asked if there were any other issues. We led him to a slow draining sink and he provided good advice as to what product to us, and more importantly, what not to use so as to not damage pipes. Santiago was pleasent and friendly and spoke very positively about being a TLC employee. It is always nice to hear employees talk well of their company. I will use them for my next water heater install job coming soon.