We came for a staycation retreat package and it wa...

We came for a staycation retreat package and it was excellent from beginning to the end. The reservation staff was excellent and proactive to help me book every step of our stay. Noorul was of great help and very accommodating to book for the brunch, diner, pool times and for the SoSpa treatments. Every requests I formulated were taken in consideration when we arrived. once onsite: the checking went smoothly even with the current exceptional setup due to COVID19; the room was great; at the restaurent the food was very tasty and well presented and Mildra provided a professional and attentive service. The pool was busy but not overcrowded and finally the Spa treatment was very good and after one hour and half with the therapist (Danielle) I was totally relieved from stress! ( I'm so happy i extended the massage)
Overall and amazing experience, me and my wife completely unplug and felt in a trip far from Singapore! A deep heartfelt thanks to the staff for their attentions ( particularly to Noorul, Mildra and Danielle as mentioned but extended to all), it couldn't have been a better 1 year wedding anniversary!