B

Almost appears to be a decent dealership, but fall...

Almost appears to be a decent dealership, but falls short using dishonest tactics that gives car dealerships the negative reputation they are known for.
- They go to extreme measures to lie to you
- Not upfront with pricing
- Takes the crown for playing dealership games

BUYER BEWARE!
*My Experience:
Wife and I stopped by prior to closing. Fell in love with a LandRover LR4. Made an offer on the vehicle (to take off approximately half the cost equivalent of the state tax, off the price of the sticker).
After them trying to persuade me to come inside, claiming it would take only 20 min - I declines, saying I needed to get my family home and we came to a verbal agreement on price and the 1500 or so I wanted off the sticker and that I'd return the next day.

The very next day I show up after work... USAA approved, ready to print out the USAA check... the 20 minute process turned into 30 min of filling out paperwork and questionnaires, waiting around for 10-15 minutes, then finally the paperwork is placed in front of me without the money taken off as discussed the night before, plus literally 5-6 thousands of other fees, and useless warranties... so the dealership games had begun!

After the salesman goes back and forth speaking to the GM... they finally just tell me they can't go that low in price. I simply wanted what we discussed the night prior and without the added warranties. I was dropped off and wanted to get in and out before traffic. Instead I waisted two hours of my life and ended up getting an uber and going home sitting in traffic for an hour and a half.

That story isn't simply my biggest disappointment. After I left, the dealership maintained communication with me via text. Finally when I was ready to accept their price, the response was we received a better offer from another guy. I thanked them for their time and I found a different LR4 the next day and bought it.

So the DISHONESTY of this dealership is really seen here...
I happen to drive by the cutter dealership in Pearl City and to my surprise the same exact LandRover with the same license plate (MBC 1) has been moved to another lot and market WAY up in price!

They could've simply told me "no thank you" regarding the price and not wasted my time with dealership games and then lying about selling the vehicle. What was their to gain from that? ...besides a bad reputation.
I dodged a bullet by this deal falling through.

BE AWARE OF THIS DEALER!
The risk with buying from a dishonest dealership is usually the relationship isn't over once you buy the vehicle, especially if you have to go there for service. I'd stay away from this place. Plenty of other places on island.
I purchased a new lease for my wife from Servo Toyota. No issues at all with them.
BUYER BEWARE!

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