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Daniel Robertson

3 years ago

On arrival we were greeted by friendly and profess...

On arrival we were greeted by friendly and professional front desk team. Late check outs are charged only $10 per hour and can be as late as 1pm, which I believe is very good value for money. However once in our standard queen room we discovered the furniture, including bedding and mattress, were well past their used by date. We also found the standard queen room to be extremly small, dark amd claustrophobic. We requested and were granted an upgrade to a king river view room and paid.the difference. Unfortunately the furniture, including the heavily stained and ripped up mattress, were extremely past their used by date. Cupboards, walls, fixtures and fittings were heavily marked and worn. Room was very dusty throughout. Air Conditioning had no temp control as it was faulty. Hot water was also unavailable for a period during the evening. Great view from king river view room although Windows were filthy which really took away from the beautiful Brisbane river view. Overall staff were friendly but certainly would not stay again. Over priced, out dated, poorly laid out dirty rooms. Much better options available in the Brisbane CBD.

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