Jupiters Hotel & Casino- Echo Entertainment

Jupiters Hotel & Casino- Echo Entertainment Review

Reviews 4452
4.2
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D
3 years ago

Meh

p
3 years ago

has refurbished rooms

has refurbished rooms
the garden kitchen has a wall of indoor plants
hard to win money there

J
3 years ago

Work function, I wasn't paying so no comment on co...

Work function, I wasn't paying so no comment on cost. Rooms are nice, aircon can be difficult to get right because you can't open windows for fresh air. Check in staff are really good and professional

C
3 years ago

Two female staff members in Food Quarter called "M...

Two female staff members in Food Quarter called "Morgan" and "Nicole" gave me the worst customer service of my life. I have worked in customer service for 8 years and would never dream of treating a customer the way they treated me. They have terrible attitudes, tried to argue back to a customer rather than come up with a solution. One of the girls is a manager I'm pretty sure as well. Due to the fact they have horrendous attitudes and pretentious demeanours, I left the casino without gambling after my food due directly to the bad service from these two. Everyone else in Food Quarter gave great service except these two. I intended on gambling a few hundred dollars but instead left without gambling anything after receiving disgusting customer service from "Morgan" and "Nicole" on the evening of 04/01/2019.

B
3 years ago

Went for the Lunchtime Buffet at Harvest Bistro fo...

Went for the Lunchtime Buffet at Harvest Bistro for the my wifes Birthday. The food whilst presented ok was tasteless some was cold,the prawns were frozen thawed very hard to peel, the beef and the lamb chops were tougher than old boots.On the only good side the pork was nice and tender and the dessert was nice. Not a real good experience for a birthday treat.Sorry to say will not be eating there again.

M
3 years ago

Nice place for adults. A bit dated but going to be...

Nice place for adults. A bit dated but going to be updated soon for commonwealth games!! Hopefully will be able to compete with crown casino after upgrade. Good variety of good restaurants. Generally recommended for adults! :)

K
3 years ago

These guys were the direct reason why a $5 billion...

These guys were the direct reason why a $5 billion brand new casino was rejected by Anastasia Palaszczuk which was to be built by a competitor located on the Spit at the Gold Coast. Getting government in to block direct competition is not on.

D
3 years ago

Nice

I
3 years ago

I took my family put to M & G Cafe & Bar, the food...

I took my family put to M & G Cafe & Bar, the food was quite good the atmosphere was relaxed.
The staff were helpfully and kept calm during a busy service period which showed a level of professionalism I rarely see in cafe's.

H
3 years ago

Improved a great deal since we visited a couple of...

Improved a great deal since we visited a couple of years ago.
Found a good deal which included breakfast, which was one of the best we have had anywhere world wide.
Good size clean, tidy and quiet room (level 10).
Pool area large with spas, and plenty of sun loungers with umbrellas. Bar drink and food service out there also.
Only negative is parking chaos in evenings, and even locating ramps to other levels, good luck.

D
3 years ago

Food:Delicious

Food:Delicious
Service:Good
Clean:Good
Tidy:Good
Price:Affordable
Interior:Good

C
3 years ago

As a guest, competing for parking, access to resta...

As a guest, competing for parking, access to restaurants etc with the general public, is a bit annoying. Rooms are nice, but not great. If you can get a good deal, it's a good option. At full price, many superior choices at Broadbeach.

Jupiters Hotel & Casino- Echo Entertainment

Jupiters Hotel & Casino- Echo Entertainment

4.2