I placed an order that seemed to have vanished aft...

I placed an order that seemed to have vanished after my cc was charged. No help from customer service. " we will get back to you"
"moving warehouses" "we will get back to you" "Leave a message,
Messages full" "we will get back to you, we opened a ticket" "We will be sure to get back to you"
5 days after my first call, I demanded refund, then "Ok but I am just the answering service but I will send the message" That was the only human voice I ever got in 5 days of trying.