B

BH NV

4 years ago

Got in vehicle after service complete, touch scree...

Got in vehicle after service complete, touch screen was dead, had cabin air filter changed and tech apparently didn't realize something was unplugged during task. Truck was taken back in to correct. Later in the day as temperatures rose I turned on the AC and it made a loud noise, I called and was told to bring back in at 10 am the next day. 3.5 hours after taking truck in I received a call that truck was ready and they found a leaf in the vents, again related to the cabin air filter replacement. I had taken that week off and planned my week, Reno GMC messed that up and I was not happy. I've been happy with the service until this last visit. May not return in the future.

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