I am sorry to say that this company is operating u...

I am sorry to say that this company is operating under very shady business practices. They show a phone as available and very quickly take full payment (in March 2020). Then weeks later, and many 'standard fobbing off' emails later you are still without the phone. I have now given up any hope of ever receiving my phone (it was for my daughter's birthday present, so thanks for ruining that for her QMF) and have requested a refund but have no confidence of this being received in the promised time frame (and why should it take 14 days anyway, it should be instant). Update to this in May 2020, as expected my refund has not been processed as promised and I now have to go to all the trouble of raising a dispute through my credit card. Find another company, it doesn't matter how good the deals look if you don't receive your goods. This is a shocking company, I am going to report them to Trading Standards.