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Nicolas Schlasse

3 years ago

The very well-maintained spacious complex with lux...

The very well-maintained spacious complex with luxurious guesthouses or villas becomes a wellness oasis, even at high temperatures, due to the unique park landscape. The many native and colorful birds lend a tropical flair to untypically UAE.

The staff are invariably professional and extremely friendly and helpful - every request was fulfilled at every point completely uncomplicated.
I could now name from all areas about 15 names that have made our stay by their use every day so pleasant - it would be unfair to the countless hands whose name I do not know and who are just as friendly, professional and helpful - whether at the front desk, in service, in the kitchen, in restaurants, at the pool, at the beach, in housekeeping or anywhere else.
The hotel lives through these people.
Negative: the all inclusive food impresses with a Mediterranean style: it could also be a 3 star mass hotel in Spain or Mallorca; unimaginative, without highlights, quite cheap and boring. Fish is clearly not her strength. The so-called topics would not be noticed if the loyal service team did not draw attention. The potential of an unforgettable holiday in the Arab world threatens to slip into mass tourism a la Spain.
Due to the rural location of RAK, it would be desirable if the possible activities were promoted something - here is just as in the evening program still a lot of room for improvement.
Please strictly enforce your rule that sunbeds are not reserved and simply remove the countless towels of underexposed guests who selfishly block you without being present.
Conclusion: nice to have been here, nice to go back home and next time but rather back to Khalidiya Palace Rayhaan by Rotana in Abu Dhabi .... because of the kitchen.

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