Reviews 35
Filters:
Rating
Language
Sort:
Most recent
h
3 years ago

Amazing service! They helped get my Schengen visa ...

Amazing service! They helped get my Schengen visa quickly (in about a week) and very easily. The application process was a piece of cake, I just sent them my documents by post and then they returned them by post. They filled up my application and i ONLY went to TLS for my biometrics. -Thank you Eric, you made the process pass by quickly.

D
3 years ago

I used their service to apply to a Schengen visa t...

I used their service to apply to a Schengen visa to travel to France. Both standard tourist visa and spouse visit applied to me. Nexus suggested to go with the spouse visa route as my husband is British even though standard tourist visa would had probably given give me a better outcome due to Brexit (predicted to happen by end of January 2020). As a result, I only got 2 month long visa despite having multiple long duration visas (1-3 years).

First, they advised me that a certified copy of my husband's passport will be sufficient for the application (in their checklist it was specified either original passport or certified copy of my spouse's passport). They also only started checking my documents the evening before my appointment. (I sent the documents 3 weeks in advance and emailed them multiple time asking if they have received everything they needed) and it turned out my husband's original passport was needed. So, I wasted my money getting his passport certified. In addition, they spotted my recently renewed passport didn't have my signature. As a result, I had to leave my then 2 month old screaming at home to meet them at TLS centre (I didn't need to do biometrics).

I will definitely not use their service next time and apply myself. The reason why I decided to go through them was because I didn't want to leave my baby at home but had to do it anyway.

M
3 years ago

Terrible experience: I never felt the case was tak...

Terrible experience: I never felt the case was taken care of properly and Eric showed to be arrogant over the phone. Eventually the visa got rejected. He acknowledged his negligence and said "That's nothing I can do no, I'm returning the documents to you today".
Unprofessional and time/money waster!!

K
3 years ago

Ive used Nexus for the first time this year, I am ...

Ive used Nexus for the first time this year, I am very satisfied with Every single part of the process that I went through with them!
They are very organised and offer the earliest timeslot available!! Would definitely recommend them. I got a one year visa

L
3 years ago

I don t usually write reviews, but the stressful e...

I don t usually write reviews, but the stressful experience I had with Nexus led me to do so. Eric was very rude, angry & unwilling to assist when I asked him kindly for help because they have given me wrong information about the passport delivery time by post (and I had an urgent travel plan). He denied their responsibility & mistake and was too quick repeating they are not responsible and cannot help & left me with a very short notice to collect my passport, he was very short tempered & not even willing to discuss maturely options to get my passport asap before a long weekend & bank holidays. I ask Nexus to provide a kind treatment above all and good service for the money I paid for.

T
3 years ago

Excellent service. I am very happy having worked w...

Excellent service. I am very happy having worked with Eric: very expericenced and considerate, he spent time&effort reviewing my documents and giving professional advice. I was nevous as I needed my visa quite urgently, but everything was done perfectly so I managed to go on my trip with no troubles. Thank you Eric!

S
3 years ago

Very fast and professional service! Eric was helpf...

Very fast and professional service! Eric was helpful with the questions I had. I got my visa in 2 days, hassle free and without moving from Dundee. I surely recommend Nexus visas as it is a 100% reliable agency.

d
3 years ago

Very pleased with the entire process, cant get mor...

Very pleased with the entire process, cant get more efficient. Go for it, especially if you are racing against time for an early appointment and want an error free process. Professional service by Eric and Mark.

A
3 years ago

Great Experience with Eric helping me out with Fre...

Great Experience with Eric helping me out with French visa! I did lots of visas in my life as I am a frequent traveller. This time, could not an appointment to submit my documents on time, it is a very long wait. Was lucky to get across Nexus visas, they charge reasonable for excellent service and advice, got my documents to the Embassy in the next 3 days - amazing. I am so so grateful and have a 3 year visa in my passport! Well done Eric and the nexus visas team!

k
3 years ago

Eric is unprofessional and very rude. Doesn't hav...

Eric is unprofessional and very rude. Doesn't have a proper phone etiquette and will treat you not as a client but someone lower as if youre an idiot not knowing the entire process which is the reason why I need there assistance.

A
4 years ago

Very professional and precise handled by Eric & Ma...

Very professional and precise handled by Eric & Mark. I travel a lot for business and leisure and i have been through many visa applications and processes from most of countries and agencies. I can comfortably say in the past 10 years I haven't had a single visa application processed as smooth as this one.

O
4 years ago

Having used Nexus to obtain a schengen visa I was ...

Having used Nexus to obtain a schengen visa I was so relieved to have their help again with the renewal of my spousal visa. Brigette Radloff is exceptional and very experienced in handeling these cases. Don't be overwhelmed with all the paperwork and jargon leave it to the team at Nexus. Needless to say I obtained my visa and eternally grateful for their help.

A
4 years ago

Eric sorted out my Schengen visa quickly and effec...

Eric sorted out my Schengen visa quickly and effectively! Great communication as well. I would highly recommend using Nexus rather than trying to sort out the visa yourself if you apply through TLScontact.

S
4 years ago

Submitted my docs & Applied my Visa during peak ti...

Submitted my docs & Applied my Visa during peak time new years eve! They worked extra hour to get my docs cos i wasn't there on time on a Saturday!. Eric was so kind and helpful and so confident I will get the visa on time. I got it in 3 working days and for 3years ;-)
Can't thank Nexusvisas enough for their professional service.

Z
4 years ago

We emailed Eric seeking advice in regards to our S...

We emailed Eric seeking advice in regards to our Shengan Visa's. Having gone through the application ourselves in the past, we were dreading the similar experience of a 4 hour wait to put our application through. Eric phoned me shortly after I submitted the email, advising me on the best steps to take, in applying for myself and my wife's visas. He was always available to guide us in having all our documents in order. His fees include the Visa costs, VIP application at TLS (no queuing or waiting) and he managed to get us 1 year multiple entry Shengan Visa's. His service has been amazing and we will continue to arrange our visa's through him in the future. Highly recommended.

P
4 years ago

Nexus did a fantastic job. Not only this time, but...

Nexus did a fantastic job. Not only this time, but last time as well. This is why, I will always request their help for any visa. It s hassle free.
Thank you very much. A big thank you to the team. I very highly recommend Nexus.
I can t thank you enough.
Philippe

a
4 years ago

Incredible service !! Complete process is professi...

Incredible service !! Complete process is professional , hassle free and to the point. Thanks to Eric we got schengen visa for three years. I will highly recommend nexus visa for the any visa process !!

S
4 years ago

I recommend all NOT to use this company and to eit...

I recommend all NOT to use this company and to either apply directly early enough or find another agency!
French Embassy has a list of approved agents and Nexus is one of them.
I called and enquired about my daughter's Schengen visa to Paris with our planned travel date (which was earlier than the Schengen travel). Everything sounded professional and organised (which is why I chose them over others who were 20-30 cheaper overall). However, when the process actually started Nexus was a nightmare!

Pros:
Submitting documents was easy with their very well-presented checklist.
Appointment was given on the projected date and very promptly and efficiently.

Cons:
The employment letter we provided had some inaccuracies which was NOT spotted by Nexus, a revision was sent but never acknowledged.
Rude language with the word 'please' unknown to the people I spoke to (a lady, and a male staff called Mark). 'Just listen' and 'I told you' etc were their common language.
Overall, a dreadful service provider with either no communication or contradictory information.
Too quick to keep repeating how they are not responsible and cannot do anything else. I ask nexus to spend half as much time to see how they can assist or provide the service they have taken money for.
It took us too many phone calls to make them understand that there seems to be a problem somewhere and our second travel to Schenghen may be at risk. As a result, they were late to ask us to contact Embassy directly.
They were getting really angry and unwilling to accept any responsibility when I told them they were not providing the support they are supposed to.
As a person who has travelled several times in the past to Schengen, I did get a 2 year ME visa, but it was way too stressful to deal with this crowd and paying for this extra loop that the French Embassy has imposed on people which is an absolute shame of a money making venture.

Nexus Visas and Immigration

Nexus Visas and Immigration

4.5