Fancy looking and well decorated hotel and casino....

Fancy looking and well decorated hotel and casino. Service at this place is horrible. I never had the hassle I had here to check-in. Long wait on check-in and very slow. I do not understand why and what they type on their computer that takes so long. Then they DO NOT let you check-in early and instead you have to wait until a room is ready. IF you do happen to want that room when it is ready before 4:00 PM, you will have to pay $30 for this. But there is more; once your room is ready you have to wait again for a long time to get your keys. Check out is at 11:00 AM but they are nice enough to let you check out 30 minutes later. Rooms are clean though but does feel a little dated.