This store is the best! They have everything that you could possibly want. There is always a pleasant, knowledgeable store associate around every corner ready to help you with any item no matter how big or small.
- would not purchase from this store mark up too high
- Employee was rude and was talking about me not realizing she didn t hang up the phone.
- owner Scott when told about the experience told me the employee was one of his best
I was getting ready to purchas a Pavilion brand table chairs and a bench from them.
I was provided 2 quotes with different options. I worked with an employee Sue.
This was an expensive purchase and I wanted to make sure I was making the right choice.
When I asked Sue to make sure the freight they quoted was correct (as I had inquired from the manufacturer direct supplier in Miami ) as the price Sue quoted was $2000 higher because of freight
I figured I would give them the Benifit of the doubt
She was clearly not happy and thought she hung up when she didn t and in the background I heard her say swear to god this woman ......with the Pavilion quote is asking me if the freight is correct and I spoke to Scott ... etc
So I called back and ask to speak to Scott one of the owners and his response was sue is one of my best employees
Clearly they do not care about customer service from owner down to the employees
While they have a nice selection of traditional hardware store goods, I think this place could be more accurately described as a department store without clothes. I come here especially for the un-equaled selection of stainless hardware, but struggle to walk out with something extra each time. I've gotten cloth napkins and foam-vinyl place-mats, and constantly struggle to leave without purchasing a new All-Clad saucepan. Their outdoor furniture selection is fun to look at, as is their selection of grills & grill-paraphernalia.
It's a great hardware store. I just wish they would be a lithe more helpful when asked.
Friendly, helpful. Low cost. Like an old fashioned hardware store...
Home improvements they have everything the guys at work in there totally awesome! Will not take my business anywhere else it to Ace Hardware s on the 7 Mile island are the best Prices are reasonable why go off the island
Very nice and very helpful staff. They have almost anything you need.
Great selection for that object that you forgot to pack or to make that quick repair to the beach rental. Prices can be high but the convenience is worth it.
Went to buy a small BBQ that was $169.00 on line. When I special drove over 20 miles to get it, they wanted $15.00 extra for assembly. I said I will assemble it as it is nothing to assemble. They answer was " We need to get it from the W/H" I asked if I can take the display one. The manger jumped in in a rude way and said, I will have to assemble a new one. You will pay the $15.00 or go somewhere else.
I did go to LOWES, got the same BBQ assembled and they gave me 10% off as they did not have the Box. Will never go to this store again.
Everything you need From little odd'd and end's to thoughs New items you been dreaming of for Spring,..
Love this Ace it's not just a hardware store. You can get any beach decor that your heart desires
Best hardware store around! Huge selection of home decor that you won't find anywhere else.
Rude staff . Didn t realize I was in such an upper class sophisticated hardware store . I asked for help with finding a smoke detector and was not treated with any type of customer service. Maybe it was time for staff High Tea . Yes I m being sarcastic.
Excellent service, every sales person is very knowledgeable. They take the time to help you.
I have got to this store many time and always found the workers very helpful.
This is the place to stop if you forgot something at home on your trip to the beach. Can be a little pricey, but prices are rarely unreasonable. Employees are super friendly.
Very convenient and the staff are knowledgeable and happy to help.
Great store until you have an issue with your purchase and try to return it. They run you from person to person and finally begrudgingly refund your money.
They are quick to take your money but very slow to help you when you have a problem. Too bad they've forgotten what made them great and where they came from. Maybe Lowes will come to town and help them to remember.
Made keys for me. Variety of products. Expert advice on repair projects.
They have everything anything that you are looking for they have and great customer service
This is a great place for not only hardware but beach items (they have anything you need from chairs to umbrellas to sunscreen) and housewares. This is also where you can find those big rubber mallets to drive your umbrella pole into the sand so a big gust of wind doesn't sent it flying.
Always has everything we need and everyone is very knowledgeable
More than a paint store. Everything you need for the house and small enough to find it. Very helpful staff.
This is a great store with great people to help you and an excellent selection of almost anything you need I really like this store
