What a terrible experience! I went in to have my r...

What a terrible experience! I went in to have my roots colored to cover the gray. Courtney was my stylist and destroyed my hair color. I left the shop with a wet head and roots that were bleached and not the color of my hair! I am very upset and displeased with the service I received. After she realized that she messed up my hair, the owner Jason tried to resolve the issue by asking if he could put a different color in my hair. At that point I was furious and wanted no one else in that shop to touch my hair, I had no trust in them after they allowed a new, inexperienced stylist to PRACTICE on my head. As the owner talked to me, the other stylists stood around and just watched as if I were a side show. I will never advise anyone to go to this place. And to make matters worse...I felt as if they never had a black woman enter their doors for service because a guy stylist continued to name every black actress he could think of as I sat waiting to be disappointed. I won t go as far to say that they were prejudice, but definitely not cultured or diversity trained in that shop! SMH