Once arriving at 4:30p.m. we had to wait over a ha...

Once arriving at 4:30p.m. we had to wait over a half hour for the room to be ready, though they say check in is permitted at 3p.m.

When we arrived at the room, the exterior accent lights were not on at all, but the neighboring apples had lights on. It was snowing and icy, which was dangerous to walk in the dark.

The room itself was very spacious which was great, but the price we paid for one night including the deposit was way too much upon viewing the facilities. Wall paper was crinkling off in the private pool area in various spots enough so that you could see the original wall (would recommend changing that to a mirror). The floor had stains on it, mirrors were smeared in areas, wax was still on the side of our private pool and jacuzzi from the last visit. Dirt was on the floor of the private pool. Wax was on the tile floor. The plastic grip in the jacuzzi was half way ripped off from prior use. The bathroom toilet area had small bits of gunk on the wall. The shampoo, body wash, conditioner provided in the shower also was very bad, the body wash smelled like paint thinner (I did not use this). The heating unit in the room did not work very well. Also no microwave was pleasant, but a mini fridge was in the room, which didn't make sense to me.

In my personal opinion I thought the facilities were very run down for the amount of money I was paying per night and the $100 deposit was uncalled for because whoever cleaned the room last clearly had left gunk from prior visitors in the room. My overall rating would be a 4/10.