Darrell Dern

Review of Larry H. Miller Volkswagen Avo...

This is the first time I took my VW Eos to Larry H...

This is the first time I took my VW Eos to Larry H. Miller VW Avondale. The reason I took my VW to Larry Miller was because it is close to my new work location. I came in with a number of issues, including the check engine light coming on the day before. I made my appointment with Kyle on the phone, he was courteous and set me to bring the car in the next morning at 7:00 am - assigning me to Cesar as my service adviser. Cesar checked me in told me he would contact me when he had more information. Later that morning, I called him because I was eager to hear what they had determined to be the cause of the "Check Engine" light. Cesar explained that they were running behind and that he would get back to me. He called me back in 10 minutes and explained cause of the "Check Engine" light and gave me an estimate of cost as well as other recommendations. It was a long list, and they were able to get it all done by 3:00 that afternoon. I picked the car up the next morning, and Kyle went over the repairs with me. The staff and service exceeded my expectations.