I want to make sure nobody goes through what I had...

I want to make sure nobody goes through what I had to go through when purchasing a newer vehicle from a dealership. I recently purchased a 2016 RVR from vickar Mitsubishi and I regret every moment of it. Don t get me wrong, I love the vehicle but the customer service at vickar Mitsubishi on regent ave is the absolute worst. My salesman was Robert misa and anyone in their right mind should stay away from this guy. Before the purchase of my vehicle there were a few dents and scratches I noticed keeping me away from purchase. My salesman Robert promised EVERYTHING would be fixed and buffed out like new. Unfortunately this was not the case. When picking up the vehicle, my father and I noticed that the scratches were not removed and found that both the salesman and the finance manager Les Rubin were trying to lie their way out of it saying we said best to our ability and it was buffed . The manager even showed me the photocopied repair list that both myself and the salesman signed stating that the car needed to be buffed and repaired of dents with BLUE ink saying best to our ability . The manager tried to get out of the repairs by altering the repair sheet after signed and photocopied which is extremely unbelievable.
Not only that but a couple weeks after purchase I noticed my owners manual was not in the car and like most I went back to the dealership to receive one. My sales person instructed that it was policy to remove all preowned vehicles owners manuals and if I required one I would have to pay $70 for a new one. I could not believe that after spending $30,000 on a pre owned vehicle the dealership refused to give me an owners manual for free! While arguing with Robert the manager Les Rubin was standing right beside Robert snicking to himself. After a 20 minutes dispute the salesman finally said he d give me an owners manual not for a 2016 RVR but for a 2014 RVR. I can not believe how crooked the management and the sales teams are at this dealership and I hope nobody goes through what I had to go through... Please don t buy from Robert Misa as he s only concerned about sales and NOT customer service!! Vickar Mitsubishi