Shotgun 1042

Review of ARRIGO DODGE CHRYSLER JEEP

The Service Department has the capabilities of han...

The Service Department has the capabilities of handling oil changes in a reasonable amount of time and thats about it. Dont expect them to do vehicle repairs in a reasonable amount of time because that wont happen. I took my vehicle in for repairs and I was told by Service Advisor Brett Gorman that the repairs would be done 3-4 hours (reasonable amount of time). 7 hours later in the day and the job was not completed. When I called him out on his incompetence, he was bothered. To him your time is not valuable in spite of you being the paying customer. They are misleading and have no time management for their service technicians. If the service technician "Leigh" wouldnt have been soooo busy on his personal cell phone maybe the job would of been completed in a timely manner.