The only reason I decided to give this establishme...

The only reason I decided to give this establishment two stars is because they did make a pretty good chai latte- however, while I was staying at the hotel across the street and happened to stop in before I traveled home, I was sorely dissatisfied with their food. I ordered a Belgian waffle with only butter and syrup, and it was obvious they had forgotten about my order by not only my wait time, but the quality of the waffle. It was soggy, the butter was melted inside the foil, and they didn't even give me silverware to eat it with. They didn't apologize for their mistake (the waffle had clearly sat for a while- I visibly saw condensation in the box) didn't offer compensation, essentially just swept it under the rug hoping that I wouldn't notice. If I were a buffalo resident I would make sure not to go here again!