They were very nice & understanding so their staff...

They were very nice & understanding so their staff was really good; however, I can't say that i would use them again. The prices are more than extremely high. They had the girl tell me it was $50 for cremation so I agreed to it. Then went to pay & it jumped to almost $300. My vet charged me $160 for all of that and everything comes back in a nice box. I called again today to ask for the ashes back since I paid so much. I was told that would be another $150 charge so -- $450 vs $160? That's a big difference. If I had known all of this upfront, I would have kept the little thing as comfortable as possible during the night and just took her to my vet the next morning. That was way overpriced even for an emergency situation.