Very poor attitude and performance by Manager. ins...

Very poor attitude and performance by Manager. inspite of them accepting a booking for 2045 hrs for dinner, Manager informed us that the kitchen was closed at 2100 hrs as there were no more customers for the night.. This was inspite of the fact that they are listed as open till past midnight.
Who takes these decisions and why that cannot be passed on to customers who have come for dinner.
Sorry state of affairs of a potentially good restaurant.
Also If informed politely ,it would have been accepted instead of being apologetic Manager kept repeating that' it was beyond his control, if his staff from Kitchen decided to shut the kitchen early.He kept repeating that it was uncontrollable situation. It showed a total lack of managerial skills and Responsibilities.
The situation was bad because we already had snacks,then after ordering dinner,we were told after 15 minutes that kitchen was already shut. The Dinner orders should never have been taken.

Owners need to streamline things ,if they want a good prospective venture to be successful and make a name for itself.

On the positive side ,the starters we're good and we would like to visit again ,only to sample dinner.