Torie Toffelmier

Review of Camillo Properties

I wish I would have actually paid attention to the...

I wish I would have actually paid attention to the bad reviews on this company! We've rented from Camillo Properties for a year now and have 6 months left in our lease, I just wish we could escape them sooner! We're easy-going tenants, we pay our rent early and don't ask much. In the year we've lived here we've submitted 6 maintenance requests and not ONE of them has EVER been completed. The maintenance guy seemed nice enough but never returns to complete the job! He shows up to asses what needs to be done and promises to return in a couple days to fix it. He never does. Our latest request was to have our broken fence fixed (after someone tried to hop it to break into our house) and to have a blind cord that snapped, replaced. Several calls to maintenance and a week later we receive an e-mail from Camillo only stating that we were responsible for fixing both needed repairs. RIDICULOUS. That's what maintenance is paid to do. Houses in our Camillo rentals neighborhood are constantly being broken into because the streets are poorly lit and the doors bust open easily. The houses are cheaply built and "maintained" and we thought for 18 months it'd be fine. Big mistake. PLEASE DO NOT RENT FROM CAMILLO PROPERTIES. It's ridiculous that they don't have an office, a contact, or even a local representative in San Antonio to speak to in person about their rentals and issues that arise.