Worst customer service that I have ever received i...

Worst customer service that I have ever received in my life. I not one who normally writes reviews, as a matter of fact this is my first one. I am writing this in the hopes that MAYBE someone will seriously re-think and reorganize their customer service procedures. I own two kodak printers and have be mostly satisfied with the performance. I recently purchased a new color ink cartridge replacement from a very large retail store chain and brought it home, It printed two pages and then the printer show that the cartridge was empty...really? After only two pages? I tried to return it to the retailer, but they do not accept open packages on ink cartridges. So. I contact Kodak tech support and the nightmare began. After 9 emails, that were all canned, scripted and not at all personal in any way, they still have not answered my questions nor met my need in any way whatsoever, The original problem which was the cartridge and not my printer was never even addressed in any of the responses, Even when I spoke to a rep on the phone, they were reading the same information that was sent to me by email. UNBELIEVEABLE Needless to say, I am no longer a Kodak fan nor a consumer of their products. Ink may be a little more costly on my new printers but in the long run, I'd rather pay more than know that I was using a product of a company who doesn't even know how to communicate to me personally and to my issues with their product. Rethink it if you are thinking about buying a Kodak product, Seriously rethink it.