Put card in door requesting room to be made up at ...

Put card in door requesting room to be made up at 9AM. Questioned why it wasn't done at 2PM and was told that "the guidelines" for housekeeping are between 10AM and 4PM. We told that housekeeping is accomplished depending on the checkouts and section that housekeeper is assigned. Apparently inserting the card in the door requesting housekeeping in futile. It's unrealistic to expect guests to not to access their rooms without interruption for this time period at a resort such as this. Housekeeping arrived after complaining to guest services.

Dining room staff appears very inexperienced. If spinach isn't available for an omelet; the guest should be informed instead of the omelet being prepared without it. When the minimal breakfast buffet runs out of an item, it should be replenished without having to request it. Guests should be told that there are self serve toppings available for ice cream before desert orders are taken.

Bed pillows are just terrible. Fitness center is a joke.

These forever lovers are disappointed with the Paradise Stream experience and do not plan to return.