Delivery is appalling because it took them a month...

Delivery is appalling because it took them a month just to dispatch the phone i bought which was a iphone xs space grey in good condition. I had to message them consistently just to see if it has been dispatched and in the end i basically reminded them that they have not dispatched my phone. However they weren't lying about next day delivery courier because after they dispatched the phone arrived the next day and the phone works perfectly even though its in "good" condition, i have not seen any scuffs or marks when it arrived. I wished they added an iphone charger + earbuds to the phone so i don't have to buy separately and they really need to stop lying to their customers about dispatch times.