Sent my phone in for recycling a month and a half...

Sent my phone in for recycling a month and a half ago 5EE699 with the advertised processing time being 5-10 working days. Still nothing and every time this is chased am told, you will receive payment xxxx at the latest. I ve received the same lie 3 times now with no payment and now won t even respond. You need to pay me or give me my phone back. Don t be fooled by the slightly hiked offer price, use a more reputable company if you re looking to recycle your old mobile.