While I was still covered by my factory warranty, ...

While I was still covered by my factory warranty, I scheduled a service appointment for this morning to have 3 problems checked/repaired with my 2012 CR-V EX-L.
Rear seat rattle
Rear backup camera screen
Rotors out of round/excessive surface corrosion

I met with a service advisor, Danny to describe my problems. I told him that this is my second visit for the rear seat rattle because their 'fix' the first time seemed to be temporary and the rattle returned. Told him that I know what the cause is and can replicate the noise if needed. When going over bumps, the rear seat latches rattle when making contact with the striker. The tech that worked on this problem the last time told me he could replace the latches if necessary but would try his fix first to which I agreed and now regret.
I continued to describe that the backup camera screen has gone blank twice when the vehicle is in reverse and I receive no picture.
When I told him that my rotors felt out of round and there was excessive surface corrosion on them, he gave me a strange look and tried to tell me it's because I don't drive the vehicle enough. For the record, I drive the vehicle daily. Sure, I have a short commute to work but there's no reason why the rotors should feel warped and I can hear the corrosion on the them when driving.

I waited for the vehicle...3 1/2 hours later my vehicle was 'ready'. Not once did anyone give me an update until it was already parked outside and 'finished'. I would've appreciated if they came into the waiting room to update me...especially that Danny had walked through there a couple times with other customers and saw me sitting there. Frank, another service advisor came into the waiting room to deliver me the news and paperwork. Frank was pleasant to deal with and took the time to explain each of the repairs to me. I didn't know why I started with one service advisor but ended with another...the only thing I could think of is that Frank was my service advisor during my past visit. In my experiences with service centers, usually the service advisor you initially talk to when you walk in and describe your problem to is your service advisor until the job is complete...but maybe they changed their policy regarding that. Maybe that was for the best being that Frank was nicer to deal with.

Onto the results...
Supposedly, the rear seat rattle was caused by a loose gas tank shield which they secured. As soon as I drove away and drove over the first bump in the road, the rattle occurred again. I guess they didn't want to start with replacing the rear seat latches as the previous tech had offered from my last visit! So the question now is do I return to this dealership again or try another for solving this problem?
They were unable to replicate the rear camera issue. That I can understand because it only happened twice so far and there's no prediction as to when it would happen.
It so happens that the rear brake pads and rotors had excessive surface rust and there's a technical service bulletin to correct this problem which involves replacing the brake pads and recut the rotors. I was happy with that. Funny that Danny didn't know of this when I initially described that problem to him and tried blaming it on the lack of vehicle use/driving!

Hope this review helps others with choosing the proper dealership for their service.