Alut Sun

Review of germain toyota

This dealer made me feel so cheated, insulted, hum...

This dealer made me feel so cheated, insulted, humiliated, and helpless at the same time which I never felt with any other car dealers in my entire life. We talk to this sales person name Kenny Adelaja, and we wanted to trade our vehicle. This man first, offer me a trade value that is far from fair before, I agree to trade my vehicle and gave my consent they called my bank which I am financing for my current vehicle. When i ask for fair trade value, they wanted to run my credit score which I know for sure they did not require to do. I did not wanted them to run my credit with out us coming to an agreenet of good trade in vale, therefore, I said no to this. So, I ask for estimator sheet, and they refuse to give me that too. When we wanted to get out of there manager name Adam Castin came in, and we explain our dissatisfaction. even he treat us badly like we don't matter, and told us to leave in very rude and uncaring manner.