As a call analytics professional, my daily life in...

As a call analytics professional, my daily life includes the listening and qualitative data analysis of call centers to include many automobile dealers across the country. Because of this, I really dreaded buying a car. When I walked into Rosner, I explained to them what I wanted. Yes, I know GM makes a lot of models that are essential the same by their different brand names. But, I wanted what I wanted, right? Instead of trying to sell me what they had and trying to convince me why I should not want the car I wanted, they took their time to look and it was found! It was in South Florida, perfect! Exactly what I wanted. They evaluated my trade in and they gave just about what I expected. I had done my homework so I know they gave me a very fair trade in value. I am a very busy business professional. They made it painless. From the comfort of my home I was able to complete the credit app. Within minutes was informed I was qualified and the car would be transported via transported from So Florida. Upon arrival, they detailed it, changed the oil (even the oil I requested), and to top it off delivered it to my home after business hours. They brought the paperwork for me to sign, drove my trade in back. I received absolutely the best and most professional customer service ever! This will be the only place I buy cars and the only place I will recommend to family and friends.