I wasn't going to use TLC ever again because I had...

I wasn't going to use TLC ever again because I had a bad experience once, but the other plumbing company we were using closed. TLC was the only place I called who was able to get someone out the same day - we had a minor emergency after a pipe in our yard cracked and started a small lake.
I'm glad I decided to give them another shot! Marcus Chavez was so kind and helpful, and worked in the heat for two hours to get the issue resolved. He showed me the problem and explained what happened, and was so professional about it. He even smoothed out the dirt over the area where the lake was even though it was so hot and that wasn't really a part of his job. He fixed a separate leak inside our house as well. He really changed my opinion of this company.