Absolute joke of a company they have no idea how t...

Absolute joke of a company they have no idea how to update their customers on the orders made. Pre ordered a ps5 back in early september, to be told that pre orders do not guarantee stock via a Twitter message which frankly why else would we pre order?? Not to mention they claim to have over estimated how much stock they have and also havent even received the ps5 yet. How can every other company seem to have some kind of idea about their stock and are actually on time in sending out product but ebuyer seem to be the only ones that havent got a clue?? They also will hang up or flat out ignore you if you ask about the order you have purchased whether its late in arrival or not. Please save yourself a headache and do not buy from this company. My partner has also purchased a graphics card 3 months ago now which he has yet to receive. Neither of us can cancel our orders meaning we have no product and no refund.