Shamara Bland

Review of Henry Medical Center

I went to the ER after the urgent care doctor reco...

I went to the ER after the urgent care doctor recommended I go since my blood pressure was running high. The wait wasn t too long, but the waiting room was full. While waiting I noticed there was no sense of urgency to get people treated and discharged. I finally get taken to the back and of course I explain what brought me in and pretty much I was told I didn t have a true emergency because I wasn t experiencing stroke like symptoms in addition to my elevated blood pressure. EVEN if that was the case between the nurse and nurse practitioner, Denise Barnes I really felt like they took me as a joke. The nurse specifically told me I was doing too much after I told her I was taking my blood pressure at home about every hour. Despite me telling them I had a migraine and vomiting the day before they pretty much told me to take an aspirin and follow-up with my PCP. From the triage nurse who said You re not going to stroke out or anything, to the nurse in the back who said I was doing too much, to the NP who said If you re not having a stroke this is not a true emergency their delivery and bed side manners were all wrong and unprofessional to say the least. I was highly disappointed by their responses and obviously I was there because I was concerned about my health. Maybe my BP wasn t the worse they ve seen, but certainly when I check it at home and it reads 157/107 and the urgent care doctor recommends I go to the ER if the bottom # stayed over 100 I don t expect as healthcare professionals you would act like I m not supposed to be there. I give them 1 star because the wait time was less than I expected.