Bob Marks

Review of Sanders Home Services

The sewer line had backed up a couple times. After...

The sewer line had backed up a couple times. After contacting some other companies, Randy K. promptly arrived the next morning to diagnose the issue with a video examination from the first floor bathroom to the street. I needed a cleanout tee installed at the street curb and jet cleanout of the entire line to remove scale and corrosion from the iron pipe. Randy K. wrote up a detailed and thorough estimate of the work to be done. This included a separate estimate to replace a tall 40 gallon hot water heater. Costs were reasonable and he offered to get most of the work done that day. I was so impressed with his knowledge that I immediately hired them. A whole crew from Sanders arrived within the hour with backhoe and hotwater heater, etc. They took care of getting permits and the location of underground pipes immediately! The cleanout was installed flush with the soil!! The hot water heater was installed by another plumber Geordan P. with new 4" venting (for code) and better copper and steel gas connections with shutoffs in a very restricted space. The copper connects were perfectly sweated. The gas line was perfectly aligned and new valve installed. Everything was in working condition by the end of the day. Randy K. and Joe H. completed the sewer line jetting the next morning. It took about 4 hours because of the condition of the line. I was able to inspect the progress with his video inspections to verify the line was completely cleared. These techinicians are very professional and left the home in very clean condition.