Our stay was excellent at the Hilton Penn s Landin...

Our stay was excellent at the Hilton Penn s Landing. After an exhausting day of travel, we were welcomed by Durand Coles. His customer service was awesome. Even the gentleman at security gave us suggestions for a late night meal. The room was very clean and spacious too. The next evening we came in late and received the same smiles and courtesies. They even pulled an extra bed for us. Upon leaving Timothy Scarborough and Lawrence Gordan ensured I stayed warm under the heat lamp and Lawrence actually went to our car because he saw we had an issue; which wasn t even pulled up to the front door to help put our bags in. We couldn t fit them but he took his time and tried every way possible until
all of our bags fit vs having a safety risk with them sitting in our car. I let them know that I will never stay at another hotel in Philly. We ve been coming for years and never experienced this type of friendliness and service. Well done Hilton!