John Stutterd

Review of Palazzo Versace

Stayed here a few weeks ago.

Stayed here a few weeks ago.
For years I had wanted to stay here, I love the Versace brand and couldn't wait to be surrounded by such luxury. Boy was I beyond disappointment. The carpet on our level was disgusting and needed a good steam clean, the corridor smelt, all of the furniture in the rooms were chipped and dated. The tv was old and slow, the pool furniture was dirty and the pool heating not even working. The gym was beyond hot and stuffy. Was spoken to so rudely by a staff member and when complained to the staff about our experience was offered wine and other goodies that never showed up!
How this "resort" feels they have the right to charge what the day is beyond me.
Dont fall for the Versace name like I did!